Refund policy

Your satisfaction is important to us!

Returns:

• You may return items within 30 days of delivery.

• Items must be unused, clean, and in their original packaging.

• To initiate a return, contact us at salttobushsupply@gmail.com with your order number and reason for return. 

• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds:

• Once your return is received and inspected, we’ll process a refund to your original payment method within 10 business days.

• Shipping costs are non-refundable, unless the item was faulty or incorrectly sent.

Exchanges:

• Exchanges are available if you want a different size or product. Email us, and we’ll guide you through the process.

Faulty or Damaged Items:

• If your item arrives faulty or damaged, contact us immediately at salttobushsupply@gmail.com with photos, and we’ll send a replacement at no extra cost.

Please Note:

• Used or washed items cannot be returned for hygiene reasons.

• Following the product care guide will ensure your item stays in perfect condition.